Ratings & Reviews

Overall Rating

4
(24 reviews)
95.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Leonardo A. - |Recommended: YesExcelent service — Excelent service
response from property -Thank you for the 5 star review, we appreciate you taking the time to give us your feedback! We hope you continue to enjoy your home here with us at Village Terrace!
submitted by Alberto E. - |Recommended: YesExceptional Living Standards — Really appreciate the cleanliness of the apartments and professionalism of the staff. Had to find a place to move in with me and my spouse quickly for our new jobs and Asia made the process fast, easy, and efficient. Really appreciate the extra mile she took to move us in as soon as possible, being flexible with her schedule, and explaining the process in an easy to understand manner.
response from property -Hello Alberto! Thank you for the 5 review! We are very excited to have you here with us!
submitted by Camryn W. - |Recommended: YesIt’s great — A great place to live Only wish the parking was better for people with 2 or more vehicles
response from property -Hello Camryn, Thank you for the feedback. We understand your concerns about the parking. We encourage all residents to park in their garage or carport so more guest spaces can be available for overflow parking. We are always patrolling the parking lot to make sure that all vehicles are operable, being moved, and properly registered as well. If you have any other ideas please let us know! Thank you.
submitted by Brittany P. - |Recommended: YesGreat space — Great apartment Quality is great, has new carpet and new flooring. Only issue is parking is sometimes an issue for one of us if we come in around 5pm since we only have one reserved space and we each own a car.
response from property -Hello Brittany, Thank you for your review. We understand your concerns about the parking. We encourage all residents to park in their garage or carport so more guest spaces can be available for overflow parking. We are always patrolling the parking lot to make sure that all vehicles are being moved and operable. If you have any other ideas please let us know! Thank you.
submitted by Avery H. - |Recommended: NoFront Desk Almost Never Answers Phones During Open Hours — Everything about this place is fine outside of the front desk staff. They hardly answer their phones during business hours. Once it’s 2pm you can forget about reaching them at all even though the answering machine they set up says they should be open until 5 or 5 30pm. They don’t respond to inquiries through this portal. I sent a message 2 weeks ago now and still haven’t heard anything.
response from property -Hello Avery, Thank you for the feedback. I would like to take a moment to respond to your review. In regards to phones not being answered I do apologize as I was short staff that week due to my leasing agent being out, I was out on the property a lot that week and you might have called during that time, but if there was a voicemail or email I would've gladly responded sooner. Lastly as for your message on the portal that was responded the next business day in the morning due to, I was already off when it was sent. Please contact the office at (209) 383-1000 if you have any questions or concerns. Thank you
submitted by Christopher H. - |Recommended: YesGreat place to live — All the staff is extremely friendly and the apartment complex is clean, quiet, and very well maintained.
response from property -We appreciate you taking the time to give us your feedback! We hope you continue to enjoy your home here with us at Village Terrace!
submitted by Alfayo M. - |Recommended: YesJust amazing — This has been an amazing place to live. Always on time with maintenance requests, pleasant to work with, prompt communications
response from property -Hi Alfayo, We are so sad to see you go and have enjoyed having you as a tenant with us here at Village Terrace for the past couple years. We appreciate you taking the time to write such a great review.
submitted by Rosa H. - |Recommended: YesIts been good so far — not bad so far
response from property -Hi Rosa, Thanks for taking the time to write a review. We appreciate our tenants and please don't hesitate to contact us here at the office if you have any questions or concerns.
submitted by Mindy M. - |Recommended: YesNice — Nice and quite so far …
response from property -Thank you for taking the time to give us a review. We are very happy to hear you are enjoying your home here at Village Terrace!
submitted by Mariah P. - |Recommended: YesBeautifully quiet. — I love how clean everything is And everyone is so friendly and pretty on top of maintenance is what I love especially Y’all are on it
response from property -We appreciate you taking the time to give us your feedback! We are very excited to have you here with us!
submitted by JASON S. - |Recommended: YesSo far so good — Everything seems great
response from property -We appreciate you taking the time to give us your feedback! We hope you continue to enjoy your home here with us at Village Terrace!
submitted by Carlos L. - |Recommended: YesGreat Start — We are almost done moving in and so far it has been a very enjoyable experience.
response from property -Thank you for the awesome review Carlos. We are glad you are having an enjoyable experience.
submitted by Jessica V. - |Recommended: YesNice and quiet — Tenants keep to themselves which is good . I don't have any complaints regarding loud noises. Maintenance is on top of their game They are fast and efficient. Property Staff is friendly, professional, and helpful when needed. Close to restaurants, gyms, Mercy Hospital, ect. The only down sides are thieves scouting for packages and breaking into tenants vehicles especially vehicles parked on the street . However, it seem's like it has subsided after getting more security patrols at night.
response from property -Thank you Jessica for taking the time to send us your review. We are happy to hear that our staff is taking care of you and any maintenance issues you may have. We have increased security patrol at night and it looks like it is working. We hope you continue your stay with us!
submitted by Yazmine F. - |Recommended: YesGreat — Love living here
response from property -Thanks Yazmine for taking the time to write a review. We always appreciate any feedback we get from our residents. We're happy to see you are loving your experience at Village Terrace.
submitted by Ha B. - |Recommended: YesNice and quite — Clean and quite
response from property -We sincerely appreciate your feedback, Ha! We're happy to see you are enjoying your experience at Village Terrace.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Village Terrace, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Village Terrace, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose