Ratings & Reviews
Resident Reviews
|Recommended: YesGreat space — Great apartment Quality is great, has new carpet and new flooring. Only issue is parking is sometimes an issue for one of us if we come in around 5pm since we only have one reserved space and we each own a car.
response from property -Hello Brittany,
Thank you for your review. We understand your concerns about the parking. We encourage all residents to park in their garage or carport so more guest spaces can be available for overflow parking. We are always patrolling the parking lot to make sure that all vehicles are being moved and operable. If you have any other ideas please let us know! Thank you.
|Recommended: NoFront Desk Almost Never Answers Phones During Open Hours — Everything about this place is fine outside of the front desk staff. They hardly answer their phones during business hours. Once it’s 2pm you can forget about reaching them at all even though the answering machine they set up says they should be open until 5 or 5 30pm. They don’t respond to inquiries through this portal. I sent a message 2 weeks ago now and still haven’t heard anything.
Hello Avery,
Thank you for the feedback. I would like to take a moment to respond to your review.
In regards to phones not being answered I do apologize as I was short staff that week due to my leasing agent being out, I was out on the property a lot that week and you might have called during that time, but if there was a voicemail or email I would've gladly responded sooner.
Lastly as for your message on the portal that was responded the next business day in the morning due to, I was already off when it was sent.
Please contact the office at (209) 383-1000 if you have any questions or concerns. Thank you
|Recommended: YesGreat place to live — All the staff is extremely friendly and the apartment complex is clean, quiet, and very well maintained.
We appreciate you taking the time to give us your feedback! We hope you continue to enjoy your home here with us at Village Terrace!
|Recommended: YesJust amazing — This has been an amazing place to live. Always on time with maintenance requests, pleasant to work with, prompt communications
Hi Alfayo,
We are so sad to see you go and have enjoyed having you as a tenant with us here at Village Terrace for the past couple years. We appreciate you taking the time to write such a great review.
|Recommended: YesIts been good so far — not bad so far
Hi Rosa,
Thanks for taking the time to write a review. We appreciate our tenants and please don't hesitate to contact us here at the office if you have any questions or concerns.
|Recommended: YesNice — Nice and quite so far …
Thank you for taking the time to give us a review. We are very happy to hear you are enjoying your home here at Village Terrace!
|Recommended: YesBeautifully quiet. — I love how clean everything is And everyone is so friendly and pretty on top of maintenance is what I love especially Y’all are on it
We appreciate you taking the time to give us your feedback! We are very excited to have you here with us!
|Recommended: YesSo far so good — Everything seems great
We appreciate you taking the time to give us your feedback! We hope you continue to enjoy your home here with us at Village Terrace!
|Recommended: YesGreat Start — We are almost done moving in and so far it has been a very enjoyable experience.
Thank you for the awesome review Carlos. We are glad you are having an enjoyable experience.
|Recommended: YesNice and quiet — Tenants keep to themselves which is good . I don't have any complaints regarding loud noises. Maintenance is on top of their game They are fast and efficient. Property Staff is friendly, professional, and helpful when needed. Close to restaurants, gyms, Mercy Hospital, ect. The only down sides are thieves scouting for packages and breaking into tenants vehicles especially vehicles parked on the street . However, it seem's like it has subsided after getting more security patrols at night.
Thank you Jessica for taking the time to send us your review. We are happy to hear that our staff is taking care of you and any maintenance issues you may have. We have increased security patrol at night and it looks like it is working. We hope you continue your stay with us!
|Recommended: YesGreat — Love living here
Thanks Yazmine for taking the time to write a review. We always appreciate any feedback we get from our residents. We're happy to see you are loving your experience at Village Terrace.
|Recommended: YesNice and quite — Clean and quite
We sincerely appreciate your feedback, Ha! We're happy to see you are enjoying your experience at Village Terrace.
|Recommended: YesExcellent living — A well established place to live for children and seniors.
Qamar, thank you for your awesome review. Thank you for being a valued resident as we strive for excellence here at Village Terrace.
|Recommended: YesGreat company, enjoyed the experience since day 1 — Since the signing of the lease everything is great. Managers are polite and helpful, creating activities for the residents, gym and pool working great, we called maintenance three times since we've been living here and all is done really well and people are helpful.
In winter, it might be a little too cold without the heating, and it's really cold outside even heating sometimes doesnt help.
Otherwise, it's all really great, truly love it here
Thank you Aiman for taking the time to send us your review. We are happy to hear that our staff is taking care of you and any maintenance issues you may have. We have had quite a few really cold nights but the heaters should be working properly. I will make sure someone from the office reaches out and sends maintenance over to double check the HVAC system. It's going to start warming up here shortly and we want to make sure everything is working properly.
|Recommended: YesMore available parking — I would like to see more parking spots available. There are many times when I come home from work and can't find a spot.
Hello Donald,
Thank you for the feedback. We understand your concerns about the parking. We encourage all residents to park in their garage or carport so more guest spaces can be available for overflow parking. We are always patrolling the parking lot to make sure that all vehicles are operable, being moved, and properly registered as well. If you have any other ideas please let us know! Thank you.